Skip to content

SaskTel moving to paperless billing

SaskTel today announced it will take another step towards being a green company by initiating a plan aimed at reducing paper consumption related to monthly bills.
sk

SaskTel today announced it will take another step towards being a green company by initiating a plan aimed at reducing paper consumption related to monthly bills. SaskTel will begin migrating customers with access to internet to an eBILL on March 27, 2019 and will continue to gradually migrate customers throughout 2019.

“SaskTel has been named one of Canada’s Greenest Employers for the past ten years and we are committed to reducing the environmental footprint caused by our monthly bills,” said Doug Burnett, SaskTel President and CEO. “Every year, over 36 million pieces of paper are used to send customer bills and along with the environmental benefits there are significant cost savings associated with decreasing the number of paper bills we send.”

SaskTel will be implementing a phased approach in going paperless and migrating customers to eBILL with the first phase targeting customers with an online mySASKTEL profile without eBILL (beginning March 27, 2019) and customers on pre-authorized payments (beginning mid-May 2019). Customers are required to have a mySASKTEL profile to be able to view their eBILL as well as manage their SaskTel services.

Following the successful completion of the first phase, the second phase will see the migration of all remaining customers with an internet access throughout the remainder of 2019. Customers who have voice only access without an internet connection or have business services will not be migrated to eBILL.

“We also realize in some instances due to personal circumstances customers require a paper version of their bill and we will provide customers with this option if that is their preference,” added Burnett.

Customers will be notified prior to being migrated to paperless billing and will be able to access their current and past bills anytime online through their mySASKTEL account. With eBILL, customers can conveniently make secure, online payments using a credit card or they can continue to pay how they do today. They will also be able to see the last 18 months of bills and save their bills to their computer.

For more information about the move to paperless billing, customers can visit www.sasktel.com/billchange.