Greetings from Syracuse. It's the first day of the fall semester, and I’m here in person to welcome my grad students to Advanced Media Business Management at the Newhouse School. What an extraordinary time for them.
In the next 36 months, white collar roles will evolve in predictable ways. Right now, humans are in the loop, teaching systems how to do their work. Soon, those humans will shift to writing and training agents. After that, their focus will move to orchestrating fleets of agents to accomplish goals. Then, the agents will simply operate, reporting back with anomalies and adjustments. This is the end state. Or is it?
What will the job market look like for my master's candidates? How will business leaders adapt to this exponentially fast transition? My Sunday essay, Winning the Race to the End State, offers a way to think about this.
As always, your thoughts and comments are both welcome and encouraged. -s
About Shelly Palmer
Shelly Palmer is the Professor of Advanced Media in Residence at Syracuse University’s S.I. Newhouse School of Public Communications and CEO of The Palmer Group, a consulting practice that helps Fortune 500 companies with technology, media and marketing. Named LinkedIn’s “Top Voice in Technology,” he covers tech and business for Good Day New York, is a regular commentator on CNN and writes a popular daily business blog. He's a bestselling author, and the creator of the popular, free online course, Generative AI for Execs. Follow @shellypalmer or visit shellypalmer.com.
