Saskatchewan residents now have the option to update and submit their health card registration information directly online at any time that is convenient to them.
"We continue looking for ways to improve the timeliness, efficiency and quality of our services," Health Minister Dustin Duncan comments.
"This 24/7 online service provides an easy and streamlined process for our residents to more efficiently update their health card information. This is another example of our commitment to putting the patient first."
Saskatchewan residents who have a valid Saskatchewan Health Services Card can use the new service. Residents can submit multiple updates to their health card registration information, including:
Family unit changes due to marriage, divorce/separation, common-law, reconciliation, addition or removal of dependants;
Report an address change;
Replace a lost, stolen or damaged health card;
Change of name;
Correction to health card information;\Submit copies of updated immigration documents;
Report an extended absence;
Report a return from an extended absence; and
Appointment of Power of Attorney.
The online service guides clients through the process and ensures sufficient information is provided before allowing form submission. After completing the online updates, clients receive electronic status notifications and can also track the processing status electronically.
Processing speed has been greatly improved. If accurate and complete information is provided, updates are processed immediately or within two business days.
Since December 2011, all new Saskatchewan residents have been able to apply for a health card online. Approximately 17,000 people have benefited from the service. Now, residents can update and submit the majority of their health card-related requests online. These enhancements demonstrate the government's commitment to improving public access to services.
Accurate registration information is essential to ensure proper processing of health claims. Failure to keep registration information current may result in the suspension of health benefits.
To change your health card information and for more details, go to www.health.gov.sk.ca and click on the health card icon.
