SaskEnergy is warning its customers of a telemarketing scam occurring in various areas of the province.
SaskEnergy has received reports that individuals claiming to be from SaskEnergy are contacting customers threatening disconnection of their natural gas service unless a payment is made. The caller claimed to be a SaskEnergy representative.
The calls are reported to be coming from 1-800-983-1304 and the caller ID reads SaskEnergy (the name or number on individual call displays may vary). The caller asks for a payment by prepaid debit or credit card.
This is not a SaskEnergy representative. While SaskEnergy does contact customers via phone from time to time, according to a press release the corporation never requests payment information over the phone, and does not accept prepaid debit or credit cards.
Anyone who has received calls of this nature should report the call to Phonebusters (the Canadian Anti-fraud Call Centre) at 1-888-495-8501. If a customer has provided personal financial information, including bank account or credit card information, over the phone, they should report the matter to their local police, as well as immediately contact their financial institution.
Anyone with questions about a SaskEnergy bill, or is unsure if the person contacting them is from SaskEnergy, ask for the person’s name, and call SaskEnergy back at 1-800-567-8899 to verify the caller.
