REGINA — The Saskatchewan Health Authority will make it easier for residents to book their lab services by expanding the online Patient Booking System, beginning in March and with the full rollout to be completed by April 2023.
Six lab sites are on the list to go live, including three sites in Moose Jaw and one each in the communities of North Battleford, Prince Albert, and Swift Current.
The lab services able to be booked online once the expansion is complete will be:
- Blood/Urine Collection
- ECG
- Blood/Urine Collection & ECG
- Glucose Tolerance Test
“Booking online only takes a few minutes, making simple and fast for those who are scheduling their appointments. Users who aren’t comfortable with, or don’t have access to technology can book by phone,” explained Lenore Howey, executive director of Laboratory Medicine Clinical Services, SHA.
“The expansion of the patient booking system is a huge step forward in our efforts to maximize efficiency and ensure safety in our delivery of lab services. This is an exciting development for all patients, families, and staff in Saskatchewan.”
The system expansion will be gradual, meaning that not all lab appointments, locations, and tests will be available right away.
Patients who do not see their desired appointment type or location online should continue to book appointments using their current process.
The online booking system can be found at: https://shaappt.cxmflow.com/index.html.
The system has until now only been used to book vaccination appointments.
To book an appointment using the online system, patients will need a valid health and either a phone number or an email where appointment notifications can be sent.
The online booking system was designed to meet all Saskatchewan Health Authority security standards, policies, and controls in order to provide a safe, secure experience. Data is stored in Canadian data centres and is subject to Canadian data security laws.
To book over the phone, patients can call 1-833-727-5829 to speak with a booking agent seven days a week, from 8:45 a.m. to 4:45 p.m.
