Prince Albert Parkland Health Region's employees are generally more engaged than their counterparts through the province, according to a survey of employees done in March 2011.
Seventy-seven per cent of employees said they are proud to tell others they work for the region. Betty Danger, manager of Organization Development, told members of the authority board at a regular meeting Dec. 18, the region is pleased with the overall results of the survey, but recognizes there is work to be done to ensure employees have a rewarding work life.
"We are examining results, and will be taking action, responding to some very specific challenges that have been identified," she said of the survey, which was conducted by Talent Map and coordinated by SAHO.
"That includes ensuring our employees have the feedback on their performance. We also recognize that our employees want a better understanding of the Region's overall goals and strategic priorities. This will help all employees understand how they contribute and that their work adds value for the people we serve.
Among the plans to improve employee engagement is the implementation of customer service training, which began in November. All staff members will be trained over the next several months.
This training, which focuses on the region's values and understanding the needs of their patients and clients, could assist in a better understanding of the region's vision and direction. Also, a group of front line managers will work with human resources to improve, and simplify where possible, the processes for employee performance reviews, and ensure annual reviews for all employees.
Other notes from the regular board meeting include:
Prince Albert Parkland Health Region has an operating surplus of $1,783,833 for the month of October 2011.This brings the year to date surplus to $3.7 million. The forecasted surplus to March 31, 2011 remains $1.542 million, which is approximately $500,000 more than planned in the budget. After the required transfers to the capital fund for mortgage payments, long-term care reserves and the energy performance loan payments, the Region is forecast a surplus of $505,645. A key driver in the October surplus was the Ministry of Health's funding of the Licensed Practical Nurses (LPN) reclassification.
The board of directors approved the 2011-2012 Performance Goals and Measures for the Chief Executive Officer. The measures include both system-wide and regional targets, ranging from surgical wait time targets to reduction of lost time due to workplace injuries.
The next regional health authority meeting is scheduled for Wednesday, February 8, 2011 in the seniors' centre in Canwood. The meeting begins at 1 p.m.
