For the seventh consecutive year, Canadians have ranked credit unions first in overall Customer Service Excellence, among all financial institutions, surpassing all Canadian banks in Synovate Canada's annual Best Banking Awards. Credit unions also took sole honors in two other categories: Values My Business and Branch Service Excellence.
"Cornerstone Credit Union along with the other credit unions in Canada, have a long standing history of focusing on meeting the needs of our members and owners," comments Kevin Lukey, Chief Executive Officer of Cornerstone Credit Union.
"The results of this survey reaffirms what we have always believed to be true; while the products and services we offer are an integral component of our business, Canadian credit unions continue to focus on what is most important - the dedication to our members and owners."
Survey results show that credit unions also tied for first in the following categories among all financial institutions: Financial Planning and Advice, and Telephone Banking Excellence.
