SaskPower has become aware of telephone and email scams currently circulating and reminds customers to report suspicious activity to their local police department if contacted by a scammer.
A SaskPower customer was recently phoned by someone posing as a SaskPower employee who told the customer that unless she purchased and supplied the serial number from a pre-paid power card (not currently sold in Saskatchewan), or a prepaid VISA card, her power would be disconnected within an hour. The call was made from a 1-800 phone number. In this case the scammer was not successful.
SaskPower never asks customers to purchase pre-paid cards of any kind and works with them on repayment arrangements for overdue accounts to avoid disconnection.
If you doubt the authenticity of a call, hang up immediately. If you wish to verify the status of your account contact SaskPower at 1-888-757-6937.
Customers are also reminded to protect themselves from email scams requesting them to download or send personal information.
SaskPower does not email customers asking them to download their statement, or provide account information. Any customers who have subscribed to MyPower Account are directed to their secure MyPower Account login to view their bill when it is ready.
Anyone who has been the target of scammers is encouraged to report the incident to their police department and the Canadian Anti-Fraud Centre at 1-888-495-8501.
Learn more about how to protect yourself from fraud at:
http://www.antifraudcentre-centreantifraude.ca
