Scammers pretending to represent SaskPower have been known to call, email and even physically visit businesses. The scammers claim that unless the resident or business submits payment on the spot, their power will be disconnected immediately. Scammers have also been known to ask for payment through untraceable cryptocurrencies such as Bitcoin.
SaskPower says it does not deal with overdue accounts in this manner, but works with customers on repayment arrangements to avoid disconnection wherever possible. The Crown also does not deal in payment using cryptocurrency.
If the authenticity of a call, email or person claiming to be from SaskPower is in doubt, contact SaskPower’s customer service line at 1-888-757-6937. A representative there will be able to quickly confirm the status of an account.
SaskPower is working with authorities to fully investigate the matter. Those who suspect they are being targeted by scammers, are asked report it to their local police department and SaskPower. The incident can also be reported to the Canadian Anti-Fraud Centre at 1-888-495-8501.
Customers are also reminded to protect themselves from email scams asking them to download or send personal information.
