The University of Regina’s Centre for Continuing Education is pleased to announce the launch of the Business Essentials Program specifically designed for Saskatchewan businesses impacted by the pandemic.
“We are excited to launch this program that meets the needs of Saskatchewan businesses right here and right now. We know that business leaders are looking to train their teams to navigate change during the pandemic while adopting new business strategies to better serve their customers,” says Christie Schultz, Director of the Centre for Continuing Education. “With this new skill development program, we are continuing to support businesses and people in our community, helping them to thrive and succeed in any situation they face.”
The Business Essentials Program, delivered by industry experts, provides employees with immediately applicable skills to enhance the customer experience while keeping safety and mental wellbeing top of mind. As businesses rethink their approach to customer needs due to the pandemic, they will learn how to use crisis situations to spark process improvement and innovation to meet those needs. As business owners and employees experience new and added pressures, this program will provide them with insights on how to identify and handle stressful situations, as well as how to navigate difficult conversations. Change management is a critical skill employees will learn to help implement new business practices, processes, and buy-in to change.
The program is scheduled to run this fall and again this coming winter and takes place remotely over six half-day modules. The fall program begins October 20 and the winter program will begin January 18. Registration is now open for both the fall 2020 and winter 2021 offerings.
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